Australian Customer Services Media Planning Guide 2021

Targeting Australian Customer Services

If your job is to get your company or client's messages in front of as many Australian Customer Services as possible then this guide is essential for you.

It highlights the top 112 media outlets that together reach over 81 percent of Customer Services based in Australia. It will also highlight the cross-over in readership between the top 30 sources. For example, do you know what percentage of ABC News's audience of Customer Services are also reached by Financial Review?*

Technology companies and their marketing agencies use our media planning guides to ensure that their advertising and PR messages are targeted at those media that will deliver them the biggest relevant audience, saving them both time and money.

News feeds in this report include: ABC News, BBC News, CNN, Fast Company, Financial Review, Forbes, Harvard Business Review, Mashable,, SmartCompany, TechCrunch, The Age, The Australian, The New York Times, The Sydney Morning Herald.

* The answer is 35 percent.